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Subscription Manager

REPORTS TO: Ticket Services Manager

DUTIES AND RESPONSIBILITIES

·       Responsible for supervising, training and delegating tasks to subscription service employees as well as cross training Box Office staff in subscription sales and service.

·       Oversee the subscription seating build in the SRO4 computerized ticketing system, help schedule all subscriptions sales initiatives, and manage the processing, fulfillment, and coordination of all subscription orders including seating and upgrades.

·       Address all subscriber questions and/or complaints, providing the highest level of customer service to all current and potential subscribers and members.

·       Maintain up-to-date sales records of all subscription sales, refunds, and receipts.

·       Build and maintain current and future subscription seasons in the SRO4 ticketing system.

·       Prepare and maintain reports and research problems with regards to subscriptions.

·       Print tickets and mail subscriptions for all purchases after the initial mail house drop.

·       Coordinate with other departments to meet subscriptions goals.

·       Coordinate the Marketing and Subscriptions Calendar.

·       Assist in the planning of subscription marketing initiatives including the preparation, mailing and distribution of brochures and promotional material.

·       Maintain VIP donor subscriptions lists with the Development Department.

·       Process subscription payments, ticket exchanges and returns.

·       Be part of the company’s database management and list generation team.

·       Responsible for maintaining the company’s established position and branding to all subscribers.

Experience in a computerized ticketing system required, knowledge of Patron Edge and SRO4 a plus. Candidate must have strong customer service skills and a passion for theater.  This is a full time position with excellent benefits.  Please send cover letter, resume and salary requirements to Anne Pollock, Human Resources Manager, Paper Mill Playhouse, 22 Brookside Drive, Millburn NJ 07041, fax 973-315-1418, This e-mail address is being protected from spambots. You need JavaScript enabled to view it .  PAPER MILL PLAYHOUSE IS AN EQUAL OPPORTUNITY EMPLOYER.  No calls please.


 

 

Teaching Artists Wanted – Elementary grades

Paper Mill Playhouse, one of the country’s premier not-for-profit theaters and producing partner for Broadway, producing musicals and plays in Millburn, New Jersey, seeks part-time Teaching Artists for our award-winning Theatre School, a lead component of the nationally recognized Paper Mill Department of Education & Outreach. Positions are available teaching introductory Musical Theatre and Acting classes for ages 5-11. BA or BFA degree in Theatre or Theatre Education, or comparable work experience, is required. Candidate should have 2+ years prior teaching experience with theatre curriculum for elementary school grades, classroom management skills and ability to develop and direct curriculum as required. Elementary School teaching certification is a plus. Background checks are completed for all faculty prior to employment. The position reports directly to the Theatre School Manager and Education Administrative Coordinator. Classes meet weekly during the after-school hours, and on Saturday mornings. “Teaching Artist” is a part-time position paid a competitive hourly rate, as well as receiving staff access to the full season of shows at Paper Mill.

Please send cover letter and resume to: Michelle Tempkin Education Administrative Coordinator, Paper Mill Playhouse, 22 Brookside Drive, Millburn, NJ 07041 This e-mail address is being protected from spambots. You need JavaScript enabled to view it Fax: 973-315-1439

PAPER MILL PLAYHOUSE IS AN EQUAL OPPORTUNITY EMPLOYER. No calls please.

 


 

Rising Star Awards Evaluator

We are seeking qualified evaluators for the Rising Star Awards (RSA) program which recognizes excellence in the production of New Jersey high school musical theatre. Positions are seasonal from January to June. We are looking for evaluators with their own transportation living in all areas of NJ who have a passion for educational theatre. All Evaluators should hold a minimum of a BFA or BA degree in theatre, music, dance or a related area, and should ideally have experience in directing or mounting high school musicals. Interested persons without a degree, but with comparable work experience, may apply and will be considered on an individual basis. They must be able to effectively evaluate student performances and production values. All candidates must be outstanding writers with the ability to effectively communicate their impressions in a constructive manner. Also, candidates must already be an avid theatre-goer and should possess a wide knowledge of the canon of American Musical Theatre.

 

All newly hired Evaluators must be competent in Microsoft word and Adobe Reader, and must have an email address to receive communications and submit performance reports as attachments. Only applicants with computer literacy and internet access will be considered. In addition, new Evaluators must attend an orientation in January 2016. All candidates must be available and willing to commit to attending at least six high school musicals on the weekends during the course of the competition between January and April, including a minimum of three school productions during the very busy month of March. Some Evaluator assignments may involve long distance driving and Paper Mill Playhouse will reimburse mileage and lodging expenses. Lastly, applicants should be available to attend the Final Evaluator Meeting in mid-May, 2016.

Interested individuals should email a resume and writing sample as an attachment to Jason Gillis, Education Program Manager, at This e-mail address is being protected from spambots. You need JavaScript enabled to view it . Interviews will take place on a rolling basis through the end of the year. To learn more about the Rising Star Awards, go to the Education & Outreach section of our website. The deadline to apply is December 31, 2015.


  Volunteer 

 WE NEED YOU! 

Volunteers are needed to assist us during performances in the theater and during office hours in administration.

FRONT-OF-HOUSE VOLUNTEERS

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  Assist our front-of-house staff before curtain time and during intermission, greeting patrons, taking tickets, and seating our theater guests.  We     arealways looking for help in this area - we can never have enough.

 

GIFT SHOP VOLUNTEERS

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  Assist with sales before, during, and after performances.

 

 

 SPECIAL EVENTS

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Help our fundraising department with setup, greeting, and service at our annual gala, wine tasting, and other special events that are so essential  in supporting the work at Paper Mill Playhouse.

 

 ADMINISTRATIVE VOLUNTEERS

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Work alongside our daytime staff in Marketing, Development, or Education doing data entry, phone solicitation,  and providing general clerical assistance. 

 

 

  IT'S SHOW TIME!  BECOME A PART OF OUR WONDERFUL FRONT-OF-HOUSE CREW.

Join our growing army of front-of-house volunteers that assist the very best audiences in New Jersey, and:

  • You'll be invited to the final dress rehearsal of our fabulous Broadway-quality shows.
  • You'll be a part of the Paper Mill story that is now more than 7 decades in the telling. 

Join "Bill's Battalion," an army of extraordinary volunteers to serve the needs of the nation's finest musical theater.  Applications are available online, by mail, or just stop by and pick up one. 

IT'S EASY TO BECOME A VOLUNTEER.

Fill out our a Volunteer Application/Information Sheet and return it to us by email, post, or in person.

  • Contact our Volunteer Coordinator at This e-mail address is being protected from spambots. You need JavaScript enabled to view it
  • Download the application at the bottom of this page. 

There are many different kinds of opportunities available for people with different areas of interest, skill sets, and time availability.  Once we receive your application, our Volunteer Coordinator will contact you to determine your specific interests and availability and to find the best ways to help you help us!


Internships

For high school students: Paper Mill's Theatre School Internships are open to high school students who assist with Theatre School classes for two hours per week. A number of special benefits, including complimentary tickets and shadowing opportunities are available to Theatre School Interns. Theatre School internships run from September through April and applications are usually available the preceding June.

For college students and college graduates: Paper Mill offers non-paying internships in all areas of administration, including education programming, marketing, fundraising and finance, company management, casting, and non-union production management. Internships are available only during the presenting season from September through June. Paper Mill Playhouse does not provide housing for interns and internships are not available during the summer months.

To apply for an internship please e-mail your resume along with a cover letter which describes your areas of interest, your relevant skills, and details about your availability to:

Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it


PAPER MILL PLAYHOUSE, a not-for-profit arts organization, is one of the country's leading regional theaters. Paper Mill Playhouse programs are made possible, in part, by funds from the New Jersey State Council on the Arts/Department of State, A Partner Agency of the National Endowment for the Arts, and by funds from the National Endowment for the Arts. Additional support is provided by generous contributions from numerous corporations, foundations, and individuals. Paper Mill Playhouse is a member of Theatre Communications Group, the National Alliance for Musical Theatre, the Council of Stock Theatres, and the New Jersey Theatre Alliance.

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